5 Things to Know About Heat Pumps... - Or Else

STOP! Before you get a heat pump make sure you know what you are getting!

Proper education on the product is essential for you to know, so that you can get the most bang for your buck. 

So what do you need to know before upgrading your home heating system? 

1. What Are the Ratings on your Heat Pump?

There are many ratings that you can look for when purchasing a new heat pump. Of them there are two that can give you a great bearing of just how well will your heat pump will perform.

These ratings are SEER and HSPF.

Without getting too much into the specifics of what the ratings represent, they are representative of how efficient your heat pump is. SEER deals with air conditioning and HSPF deals with heating.

The higher the rating the more efficient, so when comparing heat pumps, look for a model that has a higher number along with a trusted brand name, like Panasonic!

2. Who is Installing Your Heat Pump

When getting a heat pump installed, you want to make sure you get someone who knows what they’re doing.

Even if you have a good unit, you have to make sure that you are also getting a good installer.

This is potentially going to add thousands of dollars of worth to your home. So you want to make sure you find a good company to purchase from that has a reputation for good service and brands you can trust.  At Southwind Energy we are exclusive Panasonic heat pump dealers bringing a quality manufacturer and installer together to give you the best of both worlds.

A good install team will involve members that have been properly trained for the job. These are typically teams who have red seal HVAC technicians, journeyman electricians and HVAC apprentices.

At Southwind Energy, we are certified and trained in the proper installation, repair and maintenance of Panasonic heat pumps and other HVAC equipment.

3. Do You Need a Ducted or Ductless Heat Pump?

This all comes down to the specifics of your own home. You should be very weary of anyone who tries to tell you what heat pump will be good for your home without even taking a step into your home.

The biggest question will be, "Is your home open concept or quite compartmentalized?"

Ductless heat pumps need an open concept to work. They essentially use the airflow of your home to distribute the heat, whereas ducted heat pumps are used in homes that have existing ductwork.

4. Will You Get a Rebate for Your Heat Pump?

In Nova Scotia, as of the time of this writing, Efficiency Nova Scotia will give you money back for installing a heat pump. But they don’t do this with all heat pumps!

Efficiency Nova Scotia only gives rebates back on heat pumps that are on the cold climate list. These are heat pumps that are approved by the government to be “good” heat pumps that have specific ratings, meaning that they will actually be efficient.

This is a great simple test to see if the model of the heat pump you are investigating is good. Efficiency Nova Scotia only wants to give money back to people who are actually going to use less energy and hence, save on their power bill.

Southwind Energy and Panasonic have 12 models of heat pumps-for you to choose from that all qualify for the NS Power financing program! These are built for our climate and tested in Siberia!

5. What Warranty Does This Unit Have?

When you are considering a warranty, there are a few different dimensions you must consider. For example, how long is the warranty? Or, who is offering the warranty? Or even, are there any special conditions for the warranty to be valid?

A warranty shows how much faith does a manufacturer has in their product.

If one heat pump has a 2 year warranty and another has a 10 year warranty, you can damn well bet that the heat pump with a 10 year warranty is going to last longer than the one with a 2 year warranty.

In this industry, you want to aim to get a heat pump with a 10 year warranty. These are what the top units will typically be running with and make sure that this warranty will cover both the compressor and the parts!

Further, you want to make sure you know who the warranty is coming from…

Southwind Energy and Panasonic offer a 12 year warranty.  That is 2 years longer than the industry standard for high-quality heat pumps.

Typically a warranty that comes from the manufacturer is worth more than a warranty that comes from the installing company.  Manufacturer warranties cover your unit regardless of the status of your installing company in the future.

And lastly, make sure you are aware of any special conditions the warranty might possess! 

Make sure to ask so you know what warranty is offered with the heat pump you are getting.  At Southwind Energy you are getting an industry-leading 12 year warranty with our excellent Panasonic ductless heat pumps.

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